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Membership, Policies, & FAQ

Your Infinite Experience Starts Here!

MEMBERSHIP & ENROLLMENT​

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One simple membership. Infinite opportunities to grow!

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Our Preschool and Recreational programs operate on a convenient month-to-month membership, making it easy for your child to continue learning and progressing without the need to register each month.

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Once enrolled, your child's spot is automatically reserved in their weekly class until you submit a withdrawal request. Membership remains active regardless of attendance, so there's no need to worry about losing your place when life gets busy!

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There are no long-term contracts, but families must follow our withdrawal policy to discontinue tuition billing.

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TUITION & BILLING​

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Simple, predictable payments for busy families.​​​​​

Tuition is billed monthly and automatically charged to your credit or debit card on file on the 1st of each month. Families may request to have their billing date changed to the 15th by contacting our office.

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Monthly tuition reserves your child's space in their scheduled class and remains the same regardless of whether a month has four or five class meetings.

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Tuition is due regardless of attendance and is not prorated or refunded for missed classes, vacations, holidays, or personal scheduling conflicts.

 

Enrollment and billing continue until an official withdrawal request is submitted in accordance with our withdrawal policy.

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A valid payment method must remain on file throughout your child's enrollment.

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ANNUAL MEMBERSHIP FEE​

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A full year of learning, growing, & discovering the possibilities.

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An Annual Membership Fee is charged when your child first enrolls and renewed each year while your membership remains active.

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The fee helps support the administrative resources and services that make your Infinite experience possible.

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Annual Membership Fee: $50 per athlete, with a $100 family maximum.

This fee is nonrefundable.

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Please note: Our enrollment software, Jackrabbit, may display this charge as a "Registration Fee." This is the same as our Annual Membership Fee.

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LATE PAYMENTS & ACCOUNT BALANCES

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A little communication goes a long way.

 

We understand that credit cards expire, banks decline transactions, and life gets busy.

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If your automatic payment doesn't process, our office will reach out so you have an opportunity to update your payment information or resolve the balance.

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A $25 late fee is assessed if payment is not received within five days of the scheduled due date.

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Outstanding balances may affect your child's continued enrollment and ability to participate in additional programs or events.

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We encourage families to contact our office promptly if they need assistance with their account. We're always happy to help clarify a charge or discuss an account concern.

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CLASS PLACEMENT & SKILL PROGRESSION

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Every child learns & grows at their own pace. 

At Infinite, we believe progress should be measured by a child's individual growth, not by how quickly they move through levels. Our coaches thoughtfully evaluate each athlete's skills, confidence, readiness, and understanding of foundational techniques.

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Children advance to the next level when they are ready, rather than according to a predetermined timeline. This approach allows athletes to build a strong foundation, develop confidence in their abilities, and enjoy the learning process without unnecessary pressure.

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Our goal isn't simply to teach the next skill. It's to develop athletes who believe in themselves and are excited to keep learning. When your child is ready for the next level, our team will help guide you through the transition.

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ATTENDENCE & MAKEUPS​​​

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​​Life happens. We make room for a little flexibility! 

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Consistent attendance helps children build confidence, strengthen their skills, and maintain momentum. However, we understand that occasional absences are unavoidable.

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Because your child's class spot remains reserved whether or not they attend, missed classes are not refundable or credited toward future tuition.

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To help families get the most out of their membership, we offer eligible makeup opportunities.​​​

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​HOW MAKEUPS WORK

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  • Makeups may be scheduled through your Parent Portal, subject to availability.

  • Makeup opportunities are valid for one year from the original missed class.

  • Actively enrolled athletes may attend an available class at their appropriate level or an eligible Open Gym.

  • Athletes who have withdrawn may use remaining eligible makeups for Open Gym only.

  • Makeups cannot be transferred to another athlete or family.

  • Makeups cannot be applied toward tuition, birthday parties, camps, or special events.

  • Once a makeup has been scheduled, a missed makeup cannot be rescheduled or replaced.

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Makeup opportunities depend on available space and are not guaranteed in a particular class or on a particular day.

Need help scheduling a makeup? Visit your Parent Portal or contact our office. We're happy to help!

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WATCH: HOW TO SCHEDULE A MAKEUP CLASS

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PARENT PORTAL & ACCOUNT MANAGEMENT​​​

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​​Your Infinite Membership, all in one convenient place! 

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our Parent Portal is the easiest way to stay connected and manage your family's enrollment.

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Through the portal, you can:

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  • View your child's class schedule.

  • Review tuition charges and account balances.

  • Update your payment method.

  • Schedule eligible makeup classes.

  • Update your family's contact information.

  • Explore eligible programs and registration opportunities.

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We encourage families to check their portal regularly and keep their information up to date.

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ACCESS YOUR PARENT PORTAL

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WHAT TO WEAR & BRING​

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​​Dress for movement, confidence, & success! 

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To help every athlete feel comfortable, confident, and ready to learn, we ask that children arrive dressed appropriately for gymnastics.

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Approved Gymnastics Attire:

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  • A gymnastics leotard, with or without athletic shorts.

  • Athletic shorts or leggings paired with a fitted or tucked-in top.

  • Tops must fully cover the stomach, even when upside down!

  • Long hair should be securely tied back and away from the face.

  • For safety, crop tops, bikini-style outfits, baggy clothing, and dangling jewelry are not permitted.

  • Gymnasts participate barefoot unless otherwise instructed by their coach.

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Don't forget! Bring a labeled water bottle, a big smile, and a positive attitude. We'll take care of the fun!

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ARRIVAL, PICKUP, & PARENT SUPERVISION​

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​​Your child's safety is our top priority! 

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Please arrive 5–10 minutes before class and pick up promptly afterward. Parents are responsible for supervising children until their coach takes over and immediately after class.

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Athletes must wait for their coach before entering the gym. Parents, siblings, and visitors must remain in designated viewing areas, keep stairs and walkways clear, and stay off gymnastics equipment.

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Thank you for helping us keep Infinite safe and welcoming for everyone!

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SICK & WELLNESS POLICY

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​​Happy, healthy athletes learn best! 

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To help protect the health and safety of our athletes, families, and staff, children should remain home when they are sick, contagious, or not feeling well enough to participate safely.

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Please do not bring your child to Infinite Gymnastics if they have:

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  • A contagious illness

  • A fever, vomiting or diarrhea within the past 24 hours

  • An unexplained rash or other symptoms that may be contagious

  • Active head lice

  • Been advised by a healthcare provider to remain home

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Children should be fever-free for at least 24 hours without fever-reducing medication and feeling well enough to fully participate before returning.

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If your child has head lice, they may return once appropriate lice treatment has been completed and they have been free of live lice for at least 48 hours. Please notify Infinite Gymnastics if your child has been diagnosed with lice so we can take appropriate cleaning and exposure precautions.

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Because gymnastics involves close contact, shared equipment, mats, and common spaces, we ask every family to help us protect the health and safety of the entire Infinite community.

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If a child becomes ill while at Infinite Gymnastics, a parent or guardian will be contacted and may be asked to pick them up promptly.

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Eligible recreational absences may be made up according to our Makeup Class Policy.​

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WITHDRAWING FROM CLASSES

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Life changes. We understand! 

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Our month-to-month membership gives families the flexibility to withdraw whenever needed. To avoid tuition for the following month, simply submit our Withdrawal Request Form by the 25th of the current month.

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Please keep in mind:

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  • A completed withdrawal form is required to cancel enrollment. Notifying a coach or simply stopping attendance does not cancel your membership.

  • Requests received after the 25th will not prevent the following month's tuition charge.

  • Previously charged tuition and membership fees are nonrefundable.

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We're grateful to be part of your child's journey and would love to welcome you back anytime!

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SUBMIT A WITHDRAWAL REQUEST​

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QUESTIONS? WE'RE HERE TO HELP!

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We want your family's experience at infinite to be exceptional! 

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Whether you have questions about classes, billing, or your membership, our friendly office team is always happy to help!

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CONTACT US:​​

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Email: infinite1gym@gmail.com

Phone: 414-371-9520

In Person: Stop by our front desk during office hours!

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Thank you for being part of the Infinite Family! We can't wait to see all the amazing things your child will accomplish!

VISIT INFINITE GYMNASITCS

BROWN DEER - MAIN LOCATION

8989 N. 55th St. 

Brown Deer, WI 53223

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MEQUON LOCATION

6350 W. Donges Bay Rd.

Mequon, WI 53092

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*Select programs are offered at our Mequon location. No administrative office is located at this facility.

QUESTIONS? WE'RE HAPPY TO HELP!

Not sure which class or program is right for your child? Our team would be happy to help you find the perfect fit.

 

CALL US

414-371-9520

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EMAIL US

infinite1gym@gmail.com

OFFICE HOURS

MONDAY
3:00 p.m. - 7:00 p.m.
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TUESDAY
3:00 p.m. - 7:00 p.m.
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WEDNESDAY
​10:00 a.m. - 12:30 p.m.
3:00 p.m. - 7:00 p.m.
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THURSDAY
​10:00 a.m. - 12:30 p.m.
3:00 p.m. - 7:00 p.m.
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FRIDAY
​10:00 a.m. - 12:30 p.m.
3:00 p.m. - 7:00 p.m.
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SATURDAY
​9:00 a.m. - 2:00 p.m.

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© Contents Copyright 2026 Infinite Gymnastics. All Rights Reserved.

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